Regular Price: $169.95
Special Price: $84.95
Availability: In stock
We want to make sure you get your goods quickly and safely! Whilst most of our orders are dispatched from our Sydney warehouse within the next business day, please allow 3- 5 working days for delivery. Selective styles are dispatched from overseas (refer to description of individual product), please allow up to 10 working days for delivery.
During promotion and sale period or if one or more items in your order are unavailable in our Sydney warehouse and are required to be sourced from overseas, your order may be split and please allow up to 7 working days for your order delivery. No additional postage charges will apply on split orders.
FREE shipping for all orders over $120.00 or an $9.95 flat shipping rate for all Australian orders.
NEW ZEALAND DELIVERIES
We charge a $25 flat shipping rate for all New Zealand orders and we try our best to deliver under 7 working days.
We ship globally! We try our best to deliver under 15 working days at $40 flate rate shipping.
We advise that duties and taxes are covered by the customer. We hope you love our Australian Brand!
For further support please contact customer service via email address below and our online customer service team will get back to you within 1 business day.
RETURN & EXCHANGE
This returns policy applies to products purchased from our online store only.
Our online return form is available to download here.
All online returns must be sent to: SEDUCE Online Returns, PO Box 33, Sydney Markets, NSW 2129
Please allow up to 10 business days for all online returns to be processed.
*For all International orders, please email firstname.lastname@example.org to contact our online team before sending your returns back to us.
At Seduce, we want you to fall in love with your purchase and wear it with gusto! Therefore we offer 10 days risk-free returns!
SEDUE will provide an exchange, refund (excluding merchandise purchased at sale or discounted price) or credit note as long as the following requirments are met:
- Merchandise must be purchased at full price (merchandise purchased at discounted or sale price is not refundable).
- Merchandise must be returned within 10 days of delivery.
- Merchandise must be unworn and in its’ original condition and returned in original packaging with all tags attached. (Returns will not be processed for goods that have been washed, altered or worn.)
- Merchandise must be returned with your original order receipt attached and a copy of return form filled out. DOWNLOAD here
- Earrings are non-returnable due to hygiene and health reasons.
- Shipping is non-refundable unless merchandise is faulty or wrongly described.
- Refunds will be issued by the same method as to which the item was paid.
- Merchandise (including pre-order merchandise) purchased at sale price or temporary promotional periods wtih any promotional code redeemed (ie: flash sale, one day sale) is non-refundable. However we will gladly offer either an exchange or online store credits for the value of the goods if returned in its original condition and in original packaging with all tags attached within 10 days of delivery. (See exchange conditions below for more details)
- Sale items discounted at 70% or more are final, and cannot be returned.
EXCHANGES *This excludes sale items discounted at 70% or more
- Please note that we only offer size/colour exchanges. If you wish to exchange your purchase to an alternative style, please choose the "online credits" option on the returns form and you may use your online credits towards your new purchase once your return is processed. If your exchange is urgent, please let us know so we can try our best to assist you as soon as possible.
- Exchanges are subject to stock availabilities at the time your exchange is processed and unfortunately we are unable to hold any stock for exchanges.
- For all Australian exchanges, a self addressed return satchel with postage must be provided with your return or you will be charged $9.95 for the additional delivery.
Alternatively, you can click our exchange postage link here to pay for your exchange postage in advance and simply quote the order number on your returns form.
- International customers requesting an exchange please contact our customer service team at email@example.com for exchange procedure.
FAULTY AND WRONGLY DESCRIBED MERCHANDISE
- If you believe you have received a faulty/wrongly described item, please send it back to our online department immediately along with a copy of return form filled out. All faulty items are required to be assessed by our quality control department. Once an item is deemed as faulty, your faulty return postage will be reimbursed (only if you can provide a copy of the return postage receipt) and you will be entitled to either a) a replacement item; or b) a full refund.
- Shipping is non-refundable on multi-item purchases unless all items delivered are faulty or wrongly described.
For more information on returns and exchanges please contact our online team firstname.lastname@example.org and we will respond to your email within 3 business days.